Application Specialist

إسم الجهة:

شركة مكتب الكمال للاستيراد المحدودة

مجال العمل:

أخرى [ عرض كل الوظائف في هذا التصنيف ]

مكان الوظيفة:

الدمام - المنطقة الشرقية

تاريخ الإضافة:

28/05/2018

المهام والوصف الوظيفي:

- Application Specialist responsibilities can include research, development, testing and evaluation of medical devices, advisement on new biomedical purchases for hospitals and medical centres.
Tasks:
1. Implement Siemens instruments, middleware and reagents into customer sites/laboratories:
2. Plan the implementation process. Work with customer to take ownership of the instrument. Assist customer with meeting their regulatory and validation requirements. Provide appropriate training for the customer on newly installed instruments. Manage the integration process to meet customer expectations and timeline.
3. Perform troubleshooting on issues related to reagent, middleware or instrument performance designed to improve customer self-sufficiency: Investigate problems; diagnose probable causes; systematically eliminate alternatives; provide solutions. Recognize and communicate product issues, complaints and potential improvements.
4. Develop and implement training programs (workshops and onsite training) for customers and Technical Services to maintain desired levels of customer satisfaction and referen ceability
5. Provide technical information to direct management/peers and other functional groups. Proactively address and support sales objectives and organizational directives.
6. This individual must possess strong interpersonal, persuasive, problem solving and communication skills. The individual must demonstrate a strong sense of urgency, can-do attitude and strong desire to set and achieve goals.
7. Requires extensive travel, up to 80%, on short notice.
8. Other duties as requested.

الشروط والمهارات: